Pedal Cover

Contact Customer Service

Our family approach means we don’t rely on big call centres for our customer support. Our small team of enthusiastic cyclists handle any queries personally, allowing us to deliver an outstanding customer service level.

If you would like help with a new quotation, make and adjustment to an existing policy or discuss your renewal please get in touch.

We are open Monday to Friday from 9 am until 5 pm.

Visit us

The Old Mill, Ewenny, CF35 5BN

Call us

0800 121 4424

Claims Contact Numbers

We have split responsibility between the Pedal Cover team, and our underwriters for claims.

Our insurer partners are experts when it comes to home and travel insurance claims, and provide an enormous resource to settle claims incredibly efficiently.

At Pedal Cover, we are the cycle experts and deal with bicycle insurance claims personally.

Please check below the best contact details for your claim.

Bicycle Claims

If you have claims related to your bicycle. An accidental damage claim, theft or race withdrawal claim, click the relevant button below to complete an easy online form.

Home Claims

If your claim relates to any section of your household policy other than bicycle please register your claim with AXA if purchased prior to 2021 or NIG if purchased after. 

Travel Claims

In the event of a medical emergency abroad call Millstream 24/7 on:

For any other travel, non-emergency, claims call Mon-Fri 9 am – 5 pm on: