The speed of development of the coronavirus pandemic and its implications are clearly posing unprecedented challenges.

The WHO’s designation of coronavirus as a pandemic on the 11/03 has significant implications on the operation of policy cover.

Aside from any specific epidemic/pandemic exclusion, policies will exclude known events at the time of making a booking – clearly, coronavirus will fall into this. We are therefore highlighting this to customers when offering travel insurance quotations or renewal terms.

Finally, travel claims handlers are receiving an exceptional number of calls and emails. Continuity planning means, Millstream will continue to provide services through any lockdown, but as you will appreciate they are struggling to maintain their usual high levels of service.

Thank you for your continued support.

If you would still like to get a quote, please confirm below you have read and understand this statement.