Our core values are passion, exceptional service and a relentless drive to go that extra mile for our clients in the Pedalcycle Insurance we provide. We are not a call centre but pride ourselves on being accessible 24/7 and deal with any issue for our customers – big or small. We have carefully selected a network of partners and ambassadors with similar core values.
We strive for success and have consciously only recruited from our customer base and built a positive team passionate about our brand and product.
The Pedalcover team is our customer base. We are all cyclists and triathletes with the ability to relate to our customers. We pride ourselves on treating customers like friends demonstrating exceptional customer service skills and a genuine interest in their lives and passion for cycling. The appreciation this receives from customers is evident in the number of referrals, recommendations and positive feedback we receive on a daily basis.
What differentiates us from the rest – our unique policy, our passion, our knowledge, our team and our commitment to delivering an exceptional service to our customers.